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Reputation
- We analyze your social score (reputation) by dealership, department and employee so you know exactly what to go to work on first
- 24 hour real time monitoring fo the top 10 websites to protect your reputation from false or negative reviews
- Daily surveys of active customers to identify "extremely happy customers" and enticing them to post positive reviews on major review sites to boost the dealerships reputation. Includes Google, Yelp, Yahoo, etc
- Contacting irate or unhappy customers to address their concerns and potentially changing their postings by live, multilingual, industry trained customer service agents
- Protecting your dealerships reputation by removal of negative ratings when the individual rater's comments violate the terms of use/service by the site
- Guaranteed results or you do not pay
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