Many dealerships are not sure of what involvement they really should have or want on the social media front. What if my competitors get out ahead of me? What are prospects/customers really saying online that could affect new customers?
We offer an array of social media services for your dealership that focus on reputation, marketing and SEO:
Reputation
We analyze your social score (reputation) by dealership, department and employee so you know exactly what to go to work on first
24 hour real time monitoring fo the top 10 websites to protect your reputation from false or negative reviews
Daily surveys of active customers to identify "extremely happy customers" and enticing them to post positive reviews on major review sites to boost the dealerships reputation. Includes Google, Yelp, Yahoo, etc
Contacting irate or unhappy customers to address their concerns and potentially changing their postings by live, multilingual, industry trained customer service agents
Protecting your dealerships reputation by removal of negative ratings when the individual rater's comments violate the terms of use/service by the site
Guaranteed results or you do not pay
Social Marketing
Professionally creating major social media profiles (Facebook, Twitter, etc)
Automatic Posting of inventory and specials on Facebook to increase lead generation (sent to your CRM in ADF format)
Balancing the ratio of "engagement" messages to "marketing" messages to maximize readers interest resulting in increased awareness
Enhancing "Like" responses by creating and managing contests that force the consumer down a path that is beneficial to the dealership
Search Engine Optimization
We will increase your web traffic resulting in higher sales and revenue by...